Thank You for Your Support

iGmail We are committed to deliver an ideal Gmail solutions to your iPhone/iPod touch with top-notch quality. Please feel free to email us if you have any questions, suggestions or concerns, and we'll try our best to help. However, please bear in mind that we are a small startup company and won't survive without your kind understanding and support. We promise to keep improving the product and fixing bugs ASAP, but please understand the shortest time to get a new version approved by Apple Store is now longer than 1 week.

Setup & Privacy Guide

The base of iGmail doesn't need any setup to function. You just launch it and log into your Gmail account and everything will be displayed to you in a familiar way. However, there is a few more steps required if you want to use the extra features such as Google Apps or PUSH notification etc.

PUSH Setup

  1. iGmail supports 2 types of PUSH services, please go to settings and select the one you'd like to use.
  2. follow the instructions here to set it up.
  3. In order to receive PUSH alerts, please ensure your Gmail account has the "IMAP Access" enabled in account settings, and here is howto - Enabling IMAP Access

Google Apps Setup

  1. go to the settings and enter the domain name used in your Google Apps and turn on the custom domain switch.
  2. launch iGmail and follow the instructions to purchase the Google Apps Support feature, and restart iGmail after purchase.
  3. If you don't know what Google Apps is, please turn off the "custom domain" switch in the settings.

*NOTE* When the iGmail app on the iPhone/iPod is launched, it takes you directly to Google's login page where you enter your formal Gmail account credentials for authentication. This connection and your credentials are highly secured by Google. The PUSH account you specified here is only used to deliver new mail notification to our backend PUSH server and then to your device.

For hosted PUSH service, the PUSH account credentials is going to be stored on external PUSH server, but they are highly secured using multiple levels of encryption including SSL and obfuscation and cipher-based encryption, and used solely for sending your notifications when new mails arrived, and would never be shared with anyone. However be advised that we do disclaim of any warranties. By supplying your credentials here you agree that under no circumstances Idemfactor Solutions shall be held responsible for any damages arise from use or misuse of this software, be it directly or indirectly.

Copyright 2009, Idemfactor Solutions Inc.